Effective: 3 July 2026

The Celeste app and website (“the Service”) are operated by Celeste International School (“the School”) to connect the School with the parents and guardians of its students and with School staff. This policy explains what information the Service handles and how it is protected.

Information we collect

• Parent / guardian details — name and mobile phone number, used to create your account and deliver School communications.
• Student records — name, class and section, attendance, homework / learning records and related School information, entered and maintained by the School.
• Photos and updates — class photos and updates shared by School staff through the app’s Class Story.
• Support messages — queries and replies you exchange with the School through the app.
• Device notification token — if you enable notifications, a push token (Google Firebase Cloud Messaging) is stored so the School can send you app notifications. It is removed when you sign out.

How information is used

Data is used solely to operate the School’s communication and administration: delivering homework, announcements, attendance alerts, fee information, class photos and support replies to the right families. We do not sell personal data and do not use it for advertising.

Notifications

The School may reach you over WhatsApp (through our messaging provider) and/or app push notifications (Google Firebase Cloud Messaging), per the School’s settings. You can disable app notifications at any time in your device settings.

Children’s information

The Service is used by parents, guardians and School staff — not operated by children. Student records are visible only to that student’s own guardians and authorised School staff, never to other families.

Storage, sharing and security

• Data is stored with our cloud hosting providers (database and secure file storage for photos and documents).
• Limited data is shared with service providers only to deliver the Service: our WhatsApp messaging provider (message delivery) and Google Firebase (push notifications).
• Access is role-based and authenticated; production traffic is encrypted in transit (HTTPS).

Retention and your choices

Records are retained while the student is enrolled and your account is active, and afterwards only as required for the School’s legitimate record-keeping. To review, correct or request deletion of your information, contact the School office.

Contact

Celeste International School — [email protected]

We may update this policy as the Service evolves; material changes will be communicated through the app.